Mountain Time USA
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Insuring Your Hearing Aids
THE DIFFERENCE BETWEEN INSURANCE AND WARRANTY
There is a difference between the warranty and insurance.
It is confusing because normally new hearing aids include both - a one year's insurance and one year's warranty (some companies provide routine two year warranty and insurance coverage).
After one year (or two if that's the case) without coverage:
Our office sends notices once the initial warranty/insurance runs out to make users aware of this. At that point, it is up to you to decide what to do. Top
If you want to continue insurance coverage, the best option is to EXTEND YOUR WARRANTY. This is provided through the hearing instrument manufacturer and is probably your wisest choice. You pay us, and we forward the cost to the manufacturer.
Another option to protect against loss or damage beyond repair is through taking out specific hearing aid insurance with your regular homeowner’s insurance. Check with your agent on how to complete this. Top
Two companies provide specific hearing aid insurance, and below is their web sites so you can check out the details for yourself:
Insurance only covers replacement. Insurance does not apply to repairs. Repairs are covered by the product warranty. If your hearing aid is OUT of warranty, but IS repairable you will only be charged for a repair.
If a claim is made, stop by our office. We can give you a form to fill out that includes a section where you explain how the hearing aid was lost. The replacement hearing aid must be of the same make and model. As such, you may not "upgrade" to a more expensive model. Coverage for loss will be void thereafter until another policy is taken out on the replacement hearing aid. Most manufacturers charge a deductible of $200-250 depending upon the model. Top
Turn the hearing aid in with a letter explaining what happened and we will forward it back to the hearing aid manufacturer or insurance carrier. All hearing aids can be traced by serial number. If a claim is made on a specific hearing aid that turns out NOT to be lost, you may be liable for insurance fraud. If you find a hearing aid that was replaced using insurance, turn it in to us and we will return it to the manufacturer.
Rarely. All manufacturers now charge a deductible fee (approximately $200.00-250.00) and our office also charges $35.00 to cover additional time and processing fees to provide replacement hearing aids. Top