Colorado Springs Audiology, Inc.
Mountain Time USA
© Copyright 2017
MEASURING POST-FITTING SATISFACTION
"Satisfaction" with hearing aid(s) is usually a "relative" impression since hearing with amplification cannot restore normal hearing.
That said, audiologists attempt to gather information from the patient's perspective to determine:
A number of different surveys exist in the audiologic literature. The measure we prefer to use is called the "International Outcomes Inventory (for) Hearing Aids (IOI-HA) originally developed by Cox and Alexander. We have customized this survey to meet our office's needs.
We wait three months before having patients complete this form in an effort to obtain a more realistic long-term outcomes measurement. It has worked well for our office. If you are another audiologist wishing to use and/or modify this form, feel free to do so.
INTERNATIONAL OUTCOMES INVENTORY - HEARING AIDS (IOI-HA)
It has been approximately three months since you were fit with your new hearing aid(s). We are interested in gaining your perspectives on your experience with your new hearing aid(s); your hearing ability with amplification as compared to pre-fitting status; the relative "value" of products and services versus cost; and quality and delivery of our services.
Please take a couple minutes and CHECK the
answer that best reflects your opinion.
about the situations where you most wanted to hear better,
before you got your present hearing aid(s).
Over the past two weeks, how much has the hearing
aid helped in those situations?
again about the situations where you most wanted to hear
you use your present hearing aid(s), how much difficulty
do you STILL have in those situations?
everything, do you think your present hearing aid(s) is
worth the trouble?
that past two weeks, with your present hearing aid(s), how
much have your hearing difficulties affected the things
the past two weeks, with your present hearing aid(s), how
much do you think other people were bothered by your
everything, how much has your present hearing aid(s)
changed your enjoyment of life?
your opinion, how much skill and/or personal attention did
the audiologist and staff exhibit to you as a patient?
location and accessibility, how would you rate the office
of Colorado Springs Audiology?
you recommend other family or friends to this office for
hearing or hearing aid services?